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  5. The Ordinary Lactic Acid 5% + HA 2%

The Ordinary Lactic Acid 5% + HA 2% 30ml

4.4 of 227 reviews


4 instalments of $3.10

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4 instalments of $3.10

Or 4 instalments of $3.10 with LEARN MORE

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Lactic Acid is an alpha hydroxyl acid that exfoliates the skin. The Ordinary Lactic Acid 5% + HA 2% offers very mild exfoliation and is supported with a purified Tasmanian pepperberry known to reduce signs of inflammation and sensitivity that is often associated with exfoliation.
  • Cruelty Free
  • Vegan
  • Artificial Fragrance Free
  • Sulphate Free

What customers say

GREAT - 87% recommend

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  • Teens
  • 20s
  • 30s
  • 40s
  • 50+

Eye Concern:

  • Age Prevention

Skin Concern:

  • Acne, breakouts and blackheads
  • Dull, dry or dehydrated skin
  • First signs of ageing
  • Pigmentation, uneven skin tone
  • Wrinkles and loss of firmness

Skin Type:

  • Dry
  • Normal to dry
  • Normal to oily
  • Oily

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The Ordinary Lactic Acid 5% + HA 2%

The Ordinary Lactic Acid 5% + HA 2%

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The Ordinary Lactic Acid 5% + HA 2% Reviews

4.4 of 227 reviews

87% recommend this product

  1. 129

  2. 69

  3. 24

  4. 4

  5. 1

Most Helpful Positive

Great starting product


I'm new to AHA world so I wanted to start off with a product that would gently ease me into chemical exfoliating. I started off using this product once a week and progressively increased this to once every 2-3 days. The first time I used it, I noticed that I had a small purging face the next day (which is normal, especially for someone who never uses any chemical products). However, after a couple days of following my normal routine, my skin cleared up perfectly and now I can use this product without any issues. I recommend for anyone wanted to try AHAs but don't want to freak out their skin.

Most Helpful Criticism



I didn't have any active acne on my face then I tried this and after a couple days of usage I ntoiced my skin getting worse, redder and a few breakouts. Will be avoiding lactic acid in my skin care routine now
  1. Great starting product


    I'm new to AHA world so I wanted to start off with a product that would gently ease me into chemical exfoliating. I started off using this product once a week and progressively increased this to once every 2-3 days. The first time I used it, I noticed that I had a small purging face the next day (which is normal, especially for someone who never uses any chemical products). However, after a couple...
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  2. Not for me


    I ordered this thinking it might be good to add to my routine. I tried it one night, making sure not to add any other actives at the same time and this was the only new product. It gave me itchy lumps, so I seem to be allergic to it. I’ll be going back to alpha h gold. But this isn’t the product’s fault, I just seem to have an allergy. Maybe do a patch test if you have very sensitive skin.
  3. Great lactic acid


    Have been using this about every second night and because the 5% was sold out I just went straight to this one and have found it great. I haven’t had any reaction or itchiness. I feel like it’s smoothing out my skin and brightening spots when I use it.
  4. Not for me but can see why it is good..


    verified purchaser
    I have an oily t zone and was recommended by Deciem to try the 5% Lactic Acid to reduce the annoying little forehead "bumps" to remove any dead skin cells clogging up my pores. I've used the whole bottle and whilst it has made a slight change, the results are not significant... I might try the higher strength 10% + HA 2% or the Ordinary Glycolic Acid.
  5. A personal fave


    This is such a good product to have on hand. Strong but not harsh, does it's job! It gives beautiful results. I truly love the Ordinary!
  6. Gentle


    verified purchaser
    This is great for people first starting AHA to allow their skin to get used to it. Only use this product 1-2x. however, I don't think it's a holy grail and is better actives out there :) Great for first starting which is what I did. (LASTS FOREVER BTW im impressed)
  7. gentle on skin!


    it doesnt irritate at all. even though i use this more on the side of my arms instead of face.... really good exfoliator product
  8. First Chemical Exfoliant


    This was my first time using any form of chemical exfoliant. I have normal/combination skin but a lot of congestion on the apples of my cheeks and my forehead between my eyebrows.
    I was slightly hesitant but did some research and saw that lactic acid was a mild choice and this concentration seemed to also be good for beginners. I've been using it in the evening every 3 days since purchasing...
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  9. Pretty good


    I think it’s a good starter for people that have never used a chemical exfoliant before because it’s pretty gentle. I would say just to try using it once a week first and then slowly build it up so that you can built up a tolerance to it. Overall, really gentle and does a good job at exfoliating the skin for a smoother refined texture.
  10. Every day low key exfoliator for beginners


    Wanted to get in to a chemical exfoliator for daily use and been using the ordinary products. After listening to beauty IQ podcast I opted for lactic acid rather than glycolic or salicylic acid because that’s meant to be the best to start with! The 10% was sold out on here so I opted for this 5% but I’m really glad I started with 5% as someone very new to chemical exfoliating. Been using 2-3 times...
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  11. very gentle exfoliant


    very gentle and great for first time users will not irritate.. .. leaves skin feeling smooth nice
  12. Helps fade scars fast


    I've been using this for about a week and a half now on my face. Firstly, it's very gentle and doesn't irritate my skin. Secondly, I've noticed that it's dramatically reduced the appearance of a scar I had on my forehead from popping a pimple (yuck), even though it's only been a week. For the price, I think it's a nice product to have in your skincare arsenal. I use it alongside a glycolic face s...
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  13. Wonderful brightening and pore tightening, some purging and acclimating


    This was my first time using a facial acid and I found it wonderfully rewarding - I would put it on the evening and the next day, even for up to two or three days, my skin would look clear and bright. After a few months of use, (two? three?) I found my pores very small and not very noticeable - they were still there but measurably better.
    Excellent product, though, I did find I go through a ...
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  14. Lived up to the reviews


    Loved this product. Was concerned it would be too drying on my sensitive skin but has been fine.
  15. Gentle and perfect for a first timer


    I havent use chemical exfoliants before, so I decided to go with this one. its perfect and isn't too harsh on my skin
  16. Best gentle exfoliant


    This makes my skin feel so soft and look incredibly clean and bright. It's like the cheapest mood boost. Gentle enough that I sometimes use it in the morning before putting makeup on as it gives me the smoothest, brightest skin and feels like the best base possible. Really easy and simple to use for a lazy girl like me- just put it straight onto my hands and then mash it on my face- perfect :)
  17. For the 18yo...


    My acne proned 18yo uses this at night. Since its use (in 2yrs) skin texture has smoothed and the acne has cleared. Though, the odd pimple or two breaks out when the teenager gets lazy.

    I say this exfoliant is far better than the physical types.
  18. Nothing special


    This is the first AHA I've used and didn't find it gave me any amazing results as a chemical exfoliant. It's super gentle so it didn't cause any issues on my skin but I couldn't really see a difference after using it several times over a few weeks.
  19. Very gentle and hydrating


    Gentle and hydrating - maybe not good if you need something strong but good for daily exfoliation or sensitive skin.
  20. Great entry level product


    I was hesitant to begin using chemical exfoliators, but did a lot of research and started here. I initially diluted the LA with The Ordinary's squalane, then used the product undiluted.
    I have since graduated to the 10% solution (intially diluting it with this 5%) and I am amazed with how well my skin has taken to it. I can honestly say, as a previous sceptic, that my skin is smoother (the ...
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  21. Best exfoliant


    It's affordable, easy to apply, soft on the skin and very effective. I use this product as part of my nighttime routine and it has cleared up my skin completely! I used to have really bad blackheads and now my skin is much cleaner and smoother. I would highly recommend this product.
  22. Didn’t work for me


    I never break out but this product made me break out on forehead and temples :(
  23. very gentle yet effective


    i’ve tried quite a few chemical exfoliators and this one is definitely my favourite, as it’s super gentle but also effective. the hyaluronic acid in the formulation is a bonus
  24. Affordable exfoliant for sensitive skin


    This is a great lightweight exfoliant that is not too harsh for sensitive skin.
  25. Good


    I have acne-prone, normal to combination, somewhat sensitive skin. Gentle exfoliator which didn't irritate me at all, not a game changer but I do really like it and will be using the 10% concentration once I finish this bottle :)
  26. Works for my skin!


    I used it at night (as suggested) after The Ordinary Buffet and The Ordinary Niacinamide 10%. When first using it, it gives me a tingling and warm sensation on my skin.

    I have a sensitive-congested skin with large pore and acne scar. It got really bad in the summer as small bumps started to appear. I decided to give The Ordinary Lactic Acid 5% a try. I was hesitate at first since this...
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  27. Great gentle exfoliator


    Great for gentle exfoliation and slightly sensitive skin, leaves skin really radiant and dewy and nice. The only thing is that I feel like I can’t use it anymore as I’m using retinol now, which has made my skin very sensitive and I just can’t use any chemical exfoliants at the moment.
  28. Amazing serum


    This product offers gentle exfoliation for my combination skin and it has helped my skin complexion
  29. So far so good


    This is my first time trying the ordinary products.
    Although it took a fair bit of reading to work out what was best for me & what I wanted to try, the price point is worth it!
    I have been slowly introducing the lactic acid in case my skin reacts but so far absolutely no issues at all.
    My skin can be sensitized around my nose & mouth area but is generally not sensitive. I Ha...
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  30. On point


    This product is great for many reasons - the price is amazing, the product works, it delivers a gentle exfoliation and didn’t leave my skin dry or with breakouts. Another great product from the ordinary.
  31. Love this!


    I love this! My face feels exfoliated every day! It’s an essential for me. If I don’t use it I really notice the difference
  32. Excellent

    Sarah P

    Switched from Clinique skincare regime to the Ordinary about 4 months ago. Experienced no purging what so ever and my skin looks more moisturised and I am experiencing less breakouts too. A little goes a long way with this product too - just a few small drops for the entire face. And at this price point - it's hard to find a negative
  33. Love the Ordinary


    Though I've graduated way past this (only 5%) in regards to peels/AHA's, this is a great product for those starting out. Should be used at night due to sun sensitivity, and will ensure your skin is glowing the next day. Continued use (not every night) would eventually help sort out blackheads. Could also work well as a toner for oily skin.
  34. This works!!


    Initially, I was a bit excited and apprehensive at the same time about this product as I have never used chemical exfoliants before.

    This product is gentle enough to not cause any issues to my sometimes dry skin, but strong enough to actually produce some amazing results. My skin is smoother, softer and brighter because of this product. I also have some pigmentation spots which have a...
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  35. Not amazing


    I don't see much of a difference when using this product and find it a bit irritating on my skin.
  36. amazing, amazing!


    I was so skeptical about incorporating AHAs into my skin care regimen due to my sensitive skin but this product has been doing wonders to my skin. I am using it once a week at the moment as, I am trying to ensure that my skin gets used to this product and so far I am starting to notice a difference. Only time will tell, how long I will see the full results. I always wake up with glowing skin in th...
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  37. Dissapointed


    I didn't have any active acne on my face then I tried this and after a couple days of usage I ntoiced my skin getting worse, redder and a few breakouts. Will be avoiding lactic acid in my skin care routine now
  38. Great product


    I really enjoy using this product. I use it 3-4 times a week, it doesn’t irritate my skin at all. When I use it at the night, I can’t see any results straight away, but the skin feels very smooth and soft the next morning. Next time, I might try the 10% lactic acid.
  39. Easy does it


    This product is very gentle for those who have super sensitive skin - use it 2 a week max as you don’t want to over exfoliate your skin . Skin felt smoother the very next day !
  40. Lovely gentle exfoliant

    Jadei use this alternate nights with

    I use this alternate nights with retinol.
    I have had no trouble at all with irritation and redness, and fin it really lovely to apply.
    I might look into trying the 10% lactic acid next, though if it sounds to strong, will definitely stick with this product. Absolutely love the price of this gorgeous brand!
  41. Good for sensitive skin and noticeable difference


    Only using it once a week at the moment to ease my sensitive skin into it, but I notice a difference the next day - my skin is smoother
  42. Amazing


    This exfoliant is very gentle for my oily skin and I use it every now and then when my skin is feeling too oily/congested
  43. Great Price


    As far as acids go, this is fairly gentle. You do need to consistently use this for several months for it to do anything but it really does work. I hate the packaging so won't be repurchasing this.
  44. Use at night for glowing skin the next morning


    When I use this at night, my skin is definitely a bit brighter the next day. I have mildly sensitive skin, and when used a couple times a week it doesn't cause any inflammation. Definitely recommend for a mild AHA that definitely works!
  45. Gentle exfoliant


    I never used to exfoliate my sensitive skin but wanted to introduce it to my skincare routine. I mix this with The Ordinary Hyaluronic Acid as my skin is not used to it yet and can get irritated if applied alone. In the morning my skin feels soft. This is perfect for my skin!
  46. Great product


    My first time using a chemical exfoliant and it's really great. Have noticed my skin feeling smoother and brighter since incorporating it into my routine. However, I would consider my skin only mildly sensitive but have experienced a little bit of flushing the first few uses - no pain just mild redness. I'm glad I didnt go straight to the 10%, but will reconsider how my skin reacts by the end of t...
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  47. Gentle exfoliant


    I have sensitive skin and use this every few days in the evening after cleansing. It leaves my skin smooth, with no flaky peel by morning. I've had no irritation. Great product, I might test out one of the stronger exfoliants in future, but for now this does a great job
  48. Good value!


    Great chemical exfoliant for those of us with sensitive skin as lactic acid is more gentle than glycolic acid. Ordinary products are always great value for money
  49. Not the best


    It feels good on the skin but unfortunately it didn't help with my acne scarring at all and I used the whole bottle. I really wanted to love this but it's just unfortunate I guess.
  50. Great


    THis has helped my acne scarring after a couple of months use
  51. Great product


    Great product. I have sensitive skin prone to hormonal breakouts. I have found this product to be a gentle exfoliant and love waking up to soft skin that has a healthy glow. Highly recommend!
  52. Gentle & Soft!


    Great product leaves my skin super soft the next morning, gentle on the skin, don’t be afraid of the name :)
  53. Gentle!

    Neysa ilayne

    So nice for my seriously sensitive skin.
    Love it.
  54. A nice, gentle peel!


    I haven't had the life changing results that some promise, but my skin feels hydrated and clean after applying this overnight. I use every other night. A nice, gentle product to introduce you to active ingredients. I use this as well as having regular in clinic peels with my beautician.
  55. Love it so far for sensitive skin!


    I wanted to try a product for mild exfoliation and to even out the texture on my skin under my eyes, chin and next to my nose. I have sensitive skin so I was prepared to dilute this down with some more HA however I didn't need to. My skin didn't react negatively at all! I have only used the product for about a week now but have noticed that my skins texture feels smoother. The consistency is very ...
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  56. I’m love


    This product is amazing. It’s so light, literally feels like applying water to the face. You don’t feel any “acid” feeling and don’t even know it’s doing anything until you look in the mirror after using it a coupe day and then realise it’s amazing.
    My skin is so soft and happy with this product.
  57. Good and inexpensive


    I liked this! Worked fine for the price it is. I think next time however i will purchase the stonger ordinary lactic acid as i think this might be slightly too gentle for me.
  58. Good Lactic Acid


    It works well and it's super affordable.
    I find other alternatives work better for me, though
  59. Strong


    Quite a strong product that definitely gives instant results (if you haven't dipped your toes into chemical exfoliation much). Flattens out raised texture and bumps for me.
  60. Great starting point for sensitive skin


    I used this 5% version for a few months before moving onto the 10%. It was perfect for me as I have sensitive skin and have found products that are too strong can make me break out if I don't build up to it. I started noticing a bigger difference in my skin once I started on the 10% but this was great to start on. It's super light and has no smell.
  61. Fantastic Skin Brightener - anti ageing and acne prone skin


    Both my son and I have been using this product for a week and already experiencing results. My son suffers from acne and since using this product his face already looks less red and the actual acne spots smaller and duller in appearance. I am 46 and use it for its anti ageing qualities. My skin feels firmer and smoother. Current application is twice a day.
  62. A great introduction to Lactic Acid


    After having a lactic peel at the salon i was keen to introduce this product into my daily routine. You only need to use a small amount as it spreads quite well. My skin openly accepted this product and i didn't have any issues with sensitivity. It has definitely helped refine my skin. I used it every night as the product is quite gentle. Good stepping stone to the 10% version.
  63. Skin feels great


    After using this product for over a month, my skin definitely feels and looks a lot better. Doesn't irritate my skin at all and I use nightly. Will be buying this again
  64. Exfoliating


    This product isn’t harsh on the skin and helps exfoliate the skin. It is rejuvenating and your skin really feels smooth after one use. Although I haven’t seen much a difference towards my acne scars. I may need to purchase the lactic acid 10% for that. Over all this product really does exfoliate the skin making it feel fresh and smooth.
  65. In moderation it has become a staple


    When I first started using this product my skin went through a purge and I thought perhaps my skin was too sensitive, but mixing it with the Hyaluronic really helps and after a couple of weeks I can comfortably use this every night before bed and it evens my skin tone for the morning.
  66. Love it


    It definitely removes dry skin. My skin feels great!
  67. Good but not sure did what I wanted


    Have been using not for face as I presume intended but for scars on legs from insect bites as per a recommendation. Unfortunately haven't seen much change
  68. Skin feels refreshed


    Im in my 40s with normal to dry skin. I use this product twice a week for exfoliation in conjunction with other Ordinary products. My skin feels soft and refreshed and I will keep using this product as a gentle exfoliator.
  69. bright and glowing


    This is a great product that has helped my skin immensely. It exfoliates well while still being gentle. My skin is noticably bright and glowing when using this.
  70. Love this product


    I really love this! Within a week my skin was softer and clearer - the difference was very noticeable!
    This was my first time suing a chemical exfoliate and I think the lower strength was the way to go. Next time I'll order the next strength up.
  71. Love love love


    I am in my 30s with dry skin, but when I put this in at night, I wake up and my skin looks dewy and fresh in the morning like I have had a facial!
    I’ve just bought a second bottle :)
  72. Another great budget product


    Bought this by mistake, but tried it instead of returning and instantly felt my skin was brighter and fresh. Woke up the next morning still loving it.
  73. Didn't do much


    This didn't do much for my skin at all. So I upgraded to try the 10% instead.
  74. Exfoliates and brightens


    I use about 3 times a week and it has really exfoliated and brightened my skin!
  75. Bright, clear skin


    I started using The Ordinary products about three months ago and have noticed a real difference in my skin. Lactic acid is one of my favourites. I apply it at night three or four times a week, and in the morning my skin is visibly clearer and brighter. Have had several people comment on my “glow” and ask what I’m doing different.
  76. Worth the try!


    After a successful usage of Niacinamide,, i get to try this one! Perfect combo! Helps my dark spots lighten faster
  77. good for breakouts


    Very mild but it did help reduce the amount of break outs and the redness around the breakouts that I did get.
  78. Just wonderful! This product made my skin clearer


    I've been using this product for over a month now It has:
    - lovely mild exfoliant, helps keep my skin congestion at bay
    - skin has gotten softer and somewhat smoother
    - skins brightness has improved
    - only need to use a little, so the product lasts well

    This acid basically is great to start with if you’ve never used acids before. It’s so gentle that it won...
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  79. I think this gave me cystic acne?


    Previously, glycolic acid has been my go-to AHA, However, my skin has been a bit drier and more sensitive this winter so I thought I would try this lactic acid as I read it was more hydrating and better for sensitive skin - unfortunately this product was really disappointing and did not work for my skin at all! I have normal/combination skin and while I get the occasional minor pimple I have nev...
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  80. Good


    This is an amazing exfoliant that has helped my skin a lot. It has also reduced my acne scarring and pigmentation
  81. helps acne


    love this product i must use it every night!! massive improvement in my acne scarring but still mild and gentle for my sensitive skin
  82. Not sure


    It very mild exfoliation product. Im not sure it doing much on my skin. Doesn’t cause any break out tho.
  83. Great


    I would recommend this product, I mix it in with my night cream and it works well. Don't need a lot & my skin feels much more smoother.
  84. Glowing


    I have been using this product for a few months. I use it three to four nights a week in conjunction with The Ordinary Buffet. I think that it is adding a lovely, gently exfoliation to my skincare regime. People have commented on my skin having a lovely glow, and I am 42, so must be doing something right!
  85. Not harsh


    This product has made my skin smoother and more radiant. I use it a few nights a week and it has definitely improved my complexion!
  86. excellent


    i have seen a big difference in my face since using this! my acne is clearing and my skin is feeling a lot smoother
  87. Seems effective


    Stings just a tiny bit after application but not an issue, at this stage I’m using it three times a week, it seems like a good product at a great price point.
  88. Love


    I love the ordinary. This makes my skin more even, smooth, toned, and soft! An amazing product for the price and lasted a fair while considering the size of the bottle!
  89. My favourite product!


    I love this stuff, its the only thing i've used that I notice makes a real difference to the size of my pores. Love this !
  90. LOVE IT!!


    It’s the most perfect chemical exfoliant for me, it’s gentle enough that it doesn’t cause irritation or significant redness (my skin gets red/irritated even when I use a hydrating toner). But it’s also strong enough that you just wake up such smooth and radiant skin. Absolutely love it!!
  91. Warning: breakouts


    I’ve used it for a few weeks and my whole face got covered in small but visible internal bumps. It was almost impossible to extract the pimples, leaving my face bumpy and uneven. I’ve read that this could be a normal reaction to an acid and should stop, so I continued using it. But it didn’t stop. After a few weeks of not using this product, the face has cleared up.
  92. Not my favourite ordinary product


    Skin type: combination
    Skin concern: Dull, dry skin, blemishes on jaw line.
    I don’t know what to make of this product. It’s nice to put on as it drys really fast however I’m not sure if it does much for my skin.
    The day after I use it I do find my skin is a little more shiny but that’s about it.
    I will give it another go for a few weeks to see how it goes
  93. Great


    Would Recomend
    I love this product it is very gentle yet effective I decided to start at a low concentrate and I can say I have had no negitive reaction. I used this product every second night one night on one night off this product has given me smoother and healthier looking skin
  94. The most gentle exfoliant!


    I have been using this product for a couple of weeks now and my combination acne prone skin has never been smoother or glow more! I use this in combination with other ordinary products and my skin has never been better!
  95. love it


    I can't use most things with much aloe or niacinamide and this is the only acid I can find that doesn't irritate me, so nice.
  96. Gentle exfoliant


    Really nice, gentle exfoliant, could use every day. Product is easy to apply and absorbs quickly. I apply at night after cleansing. I probably prefer the Ordinary Lactic Acid 10% however if you had sensitive skin or just wanted to work your way up to the 10%, this would be a good starting point.
  97. Not a huge difference, but I am persisting


    I've been using this about 2 weeks, once a day before moisturiser. No change yet, fortunately no reactions (and I have pale fairly sensitive skin), I will keep up with it but I wonder if I should have bought the higher strength.
  98. Gentle exfoliant, does not pill when layered


    My skin can be a bit sensitive to exfoliants but this one is great for every day use. I like a couple of drops layered with my Vit C and sunscreen during the day and have no problems with pilling even after applying foundation on top.
  99. Love it!


    My skin is glowing from using this once a week. I've had no sensitivity issues which is a common problem for me. My skin feels beautiful after applying and I just love it.
  100. Review & Earn
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