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The Ordinary Lactic Acid 5% + HA 2% 30ml

4.4 of 179 reviews


4 instalments of $3.10


In Stock

4 instalments of $3.10


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Is this for you?

Lactic Acid is an alpha hydroxyl acid that exfoliates the skin. The Ordinary Lactic Acid 5% + HA 2% offers very mild exfoliation and is supported with a purified Tasmanian pepperberry known to reduce signs of inflammation and sensitivity that is often associated with exfoliation.
  • Cruelty Free
  • Vegan
  • Artificial Fragrance Free
  • Sulphate Free

What customers say

GREAT - 87% recommend

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  • Teens
  • 20s
  • 30s
  • 40s
  • 50+

Eye Concern:

  • Age Prevention

Skin Concern:

  • Acne, breakouts and blackheads
  • Dull, dry or dehydrated skin
  • First signs of ageing
  • Pigmentation, uneven skin tone
  • Wrinkles and loss of firmness

Skin Type:

  • Dry
  • Normal to dry
  • Normal to oily
  • Oily

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Questions & Answers

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The Ordinary Lactic Acid 5% + HA 2%

The Ordinary Lactic Acid 5% + HA 2%

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Customer Reviews

Review & Earn

4.4 of 179 reviews

87% recommend this product

  1. 99

  2. 59

  3. 17

  4. 4

  5. 0

Most Helpful Positive

Good value!


Great chemical exfoliant for those of us with sensitive skin as lactic acid is more gentle than glycolic acid. Ordinary products are always great value for money

Most Helpful Criticism

Not the best


It feels good on the skin but unfortunately it didn't help with my acne scarring at all and I used the whole bottle. I really wanted to love this but it's just unfortunate I guess.
  1. Good value!


    Great chemical exfoliant for those of us with sensitive skin as lactic acid is more gentle than glycolic acid. Ordinary products are always great value for money
  2. Not the best


    It feels good on the skin but unfortunately it didn't help with my acne scarring at all and I used the whole bottle. I really wanted to love this but it's just unfortunate I guess.
  3. Great


    THis has helped my acne scarring after a couple of months use
  4. Great product


    Great product. I have sensitive skin prone to hormonal breakouts. I have found this product to be a gentle exfoliant and love waking up to soft skin that has a healthy glow. Highly recommend!
  5. Gentle & Soft!


    Great product leaves my skin super soft the next morning, gentle on the skin, don’t be afraid of the name :)
  6. Gentle!

    Neysa ilayne

    So nice for my seriously sensitive skin.
    Love it.
  7. A nice, gentle peel!


    I haven't had the life changing results that some promise, but my skin feels hydrated and clean after applying this overnight. I use every other night. A nice, gentle product to introduce you to active ingredients. I use this as well as having regular in clinic peels with my beautician.
  8. Love it so far for sensitive skin!


    I wanted to try a product for mild exfoliation and to even out the texture on my skin under my eyes, chin and next to my nose. I have sensitive skin so I was prepared to dilute this down with some more HA however I didn't need to. My skin didn't react negatively at all! I have only used the product for about a week now but have noticed that my skins texture feels smoother. The consistency is very runny, like water so I might just try dropping a couple of drops directly onto my face. I use this product at night with Niacinamide first and then the Lactic Acid 5% on these targeted areas with about 5 minutes in between. Great so far, couldn't be happier!
  9. I’m love


    This product is amazing. It’s so light, literally feels like applying water to the face. You don’t feel any “acid” feeling and don’t even know it’s doing anything until you look in the mirror after using it a coupe day and then realise it’s amazing.
    My skin is so soft and happy with this product.
  10. Good and inexpensive


    I liked this! Worked fine for the price it is. I think next time however i will purchase the stonger ordinary lactic acid as i think this might be slightly too gentle for me.
  11. Good Lactic Acid


    It works well and it's super affordable.
    I find other alternatives work better for me, though
  12. Strong


    Quite a strong product that definitely gives instant results (if you haven't dipped your toes into chemical exfoliation much). Flattens out raised texture and bumps for me.
  13. Great starting point for sensitive skin


    I used this 5% version for a few months before moving onto the 10%. It was perfect for me as I have sensitive skin and have found products that are too strong can make me break out if I don't build up to it. I started noticing a bigger difference in my skin once I started on the 10% but this was great to start on. It's super light and has no smell.
  14. Fantastic Skin Brightener - anti ageing and acne prone skin


    Both my son and I have been using this product for a week and already experiencing results. My son suffers from acne and since using this product his face already looks less red and the actual acne spots smaller and duller in appearance. I am 46 and use it for its anti ageing qualities. My skin feels firmer and smoother. Current application is twice a day.
  15. A great introduction to Lactic Acid


    After having a lactic peel at the salon i was keen to introduce this product into my daily routine. You only need to use a small amount as it spreads quite well. My skin openly accepted this product and i didn't have any issues with sensitivity. It has definitely helped refine my skin. I used it every night as the product is quite gentle. Good stepping stone to the 10% version.
  16. Skin feels great


    After using this product for over a month, my skin definitely feels and looks a lot better. Doesn't irritate my skin at all and I use nightly. Will be buying this again
  17. Exfoliating


    This product isn’t harsh on the skin and helps exfoliate the skin. It is rejuvenating and your skin really feels smooth after one use. Although I haven’t seen much a difference towards my acne scars. I may need to purchase the lactic acid 10% for that. Over all this product really does exfoliate the skin making it feel fresh and smooth.
  18. In moderation it has become a staple


    When I first started using this product my skin went through a purge and I thought perhaps my skin was too sensitive, but mixing it with the Hyaluronic really helps and after a couple of weeks I can comfortably use this every night before bed and it evens my skin tone for the morning.
  19. Love it


    It definitely removes dry skin. My skin feels great!
  20. Good but not sure did what I wanted


    Have been using not for face as I presume intended but for scars on legs from insect bites as per a recommendation. Unfortunately haven't seen much change
  21. Skin feels refreshed


    Im in my 40s with normal to dry skin. I use this product twice a week for exfoliation in conjunction with other Ordinary products. My skin feels soft and refreshed and I will keep using this product as a gentle exfoliator.
  22. bright and glowing


    This is a great product that has helped my skin immensely. It exfoliates well while still being gentle. My skin is noticably bright and glowing when using this.
  23. Love this product


    I really love this! Within a week my skin was softer and clearer - the difference was very noticeable!
    This was my first time suing a chemical exfoliate and I think the lower strength was the way to go. Next time I'll order the next strength up.
  24. Love love love


    I am in my 30s with dry skin, but when I put this in at night, I wake up and my skin looks dewy and fresh in the morning like I have had a facial!
    I’ve just bought a second bottle :)
  25. Another great budget product


    Bought this by mistake, but tried it instead of returning and instantly felt my skin was brighter and fresh. Woke up the next morning still loving it.
  26. Didn't do much


    This didn't do much for my skin at all. So I upgraded to try the 10% instead.
  27. Exfoliates and brightens


    I use about 3 times a week and it has really exfoliated and brightened my skin!
  28. Bright, clear skin


    I started using The Ordinary products about three months ago and have noticed a real difference in my skin. Lactic acid is one of my favourites. I apply it at night three or four times a week, and in the morning my skin is visibly clearer and brighter. Have had several people comment on my “glow” and ask what I’m doing different.
  29. Worth the try!


    After a successful usage of Niacinamide,, i get to try this one! Perfect combo! Helps my dark spots lighten faster
  30. good for breakouts


    Very mild but it did help reduce the amount of break outs and the redness around the breakouts that I did get.
  31. Just wonderful! This product made my skin clearer


    I've been using this product for over a month now It has:
    - lovely mild exfoliant, helps keep my skin congestion at bay
    - skin has gotten softer and somewhat smoother
    - skins brightness has improved
    - only need to use a little, so the product lasts well

    This acid basically is great to start with if you’ve never used acids before. It’s so gentle that it won’t irritate even my sensitive skin. Because it’s so gentle you can use it up to two or three times a week. I found it got rid of any surface clogged pores but not my deep blackheads. My skin is always soft after using this.
  32. I think this gave me cystic acne?


    Previously, glycolic acid has been my go-to AHA, However, my skin has been a bit drier and more sensitive this winter so I thought I would try this lactic acid as I read it was more hydrating and better for sensitive skin - unfortunately this product was really disappointing and did not work for my skin at all! I have normal/combination skin and while I get the occasional minor pimple I have never really suffered from acne but after using this product I started to get really deep, painful cystic pimples. As soon as I stopped using this product the pimples stopped coming. So definitely never using this again...went back to The Ordinary's glycolic toner and am much happier with it!
  33. Good


    This is an amazing exfoliant that has helped my skin a lot. It has also reduced my acne scarring and pigmentation
  34. helps acne


    love this product i must use it every night!! massive improvement in my acne scarring but still mild and gentle for my sensitive skin
  35. Not sure


    It very mild exfoliation product. Im not sure it doing much on my skin. Doesn’t cause any break out tho.
  36. Great


    I would recommend this product, I mix it in with my night cream and it works well. Don't need a lot & my skin feels much more smoother.
  37. Glowing


    I have been using this product for a few months. I use it three to four nights a week in conjunction with The Ordinary Buffet. I think that it is adding a lovely, gently exfoliation to my skincare regime. People have commented on my skin having a lovely glow, and I am 42, so must be doing something right!
  38. Not harsh


    This product has made my skin smoother and more radiant. I use it a few nights a week and it has definitely improved my complexion!
  39. excellent


    i have seen a big difference in my face since using this! my acne is clearing and my skin is feeling a lot smoother
  40. Seems effective


    Stings just a tiny bit after application but not an issue, at this stage I’m using it three times a week, it seems like a good product at a great price point.
  41. Love


    I love the ordinary. This makes my skin more even, smooth, toned, and soft! An amazing product for the price and lasted a fair while considering the size of the bottle!
  42. My favourite product!


    I love this stuff, its the only thing i've used that I notice makes a real difference to the size of my pores. Love this !
  43. LOVE IT!!


    It’s the most perfect chemical exfoliant for me, it’s gentle enough that it doesn’t cause irritation or significant redness (my skin gets red/irritated even when I use a hydrating toner). But it’s also strong enough that you just wake up such smooth and radiant skin. Absolutely love it!!
  44. Warning: breakouts


    I’ve used it for a few weeks and my whole face got covered in small but visible internal bumps. It was almost impossible to extract the pimples, leaving my face bumpy and uneven. I’ve read that this could be a normal reaction to an acid and should stop, so I continued using it. But it didn’t stop. After a few weeks of not using this product, the face has cleared up.
  45. Not my favourite ordinary product


    Skin type: combination
    Skin concern: Dull, dry skin, blemishes on jaw line.
    I don’t know what to make of this product. It’s nice to put on as it drys really fast however I’m not sure if it does much for my skin.
    The day after I use it I do find my skin is a little more shiny but that’s about it.
    I will give it another go for a few weeks to see how it goes
  46. Great


    Would Recomend
    I love this product it is very gentle yet effective I decided to start at a low concentrate and I can say I have had no negitive reaction. I used this product every second night one night on one night off this product has given me smoother and healthier looking skin
  47. The most gentle exfoliant!


    I have been using this product for a couple of weeks now and my combination acne prone skin has never been smoother or glow more! I use this in combination with other ordinary products and my skin has never been better!
  48. love it


    I can't use most things with much aloe or niacinamide and this is the only acid I can find that doesn't irritate me, so nice.
  49. Gentle exfoliant


    Really nice, gentle exfoliant, could use every day. Product is easy to apply and absorbs quickly. I apply at night after cleansing. I probably prefer the Ordinary Lactic Acid 10% however if you had sensitive skin or just wanted to work your way up to the 10%, this would be a good starting point.
  50. Not a huge difference, but I am persisting


    I've been using this about 2 weeks, once a day before moisturiser. No change yet, fortunately no reactions (and I have pale fairly sensitive skin), I will keep up with it but I wonder if I should have bought the higher strength.
  51. Gentle exfoliant, does not pill when layered


    My skin can be a bit sensitive to exfoliants but this one is great for every day use. I like a couple of drops layered with my Vit C and sunscreen during the day and have no problems with pilling even after applying foundation on top.
  52. Love it!


    My skin is glowing from using this once a week. I've had no sensitivity issues which is a common problem for me. My skin feels beautiful after applying and I just love it.
  53. awesome as a toner


    I use this as a toner and it has been great for my skin!
  54. Love it


    Good product.
    Skin type: combination oily in t zone
    Age 25-30
    I find my skin softer and smoother after using this product. I will definitely buy again.
  55. Great combined with Ascorbyl Glucoside Solution 12%


    I have combination skin but I have used quite a lot of AHA products and retinol too. I think this works well with my PM routine containing Ascorbyl Glucoside Solution 12%. However next time I will buy the stronger concentration as my skin has been well primed with AHA products etc. Overall though it does leave my skin feeling smoother in the mornings.
  56. Great Price and brings effective results


    This product is great for mild exfoliation, best to be used 2-3 times a week or less for those with sensitive skin. After long term use I found this has really helped with the overall tone of my skin and has helped it feel clean and smooth.
  57. Essential in my routine!


    This is honestly the staple in my skincare routine, i notice a massive difference the next morning after applying at night. Makes my skin brighter and smoother and helps get rid of acne scarring.
  58. Great for the price!


    I started using this product as an evening serum to help with my skin texture as I have long suffered from acne and enlarged pores. Considering the price I found that this product was so good. I noticed a big difference when waking up in the morning and feeling my skin compared to times when I hadn’t used this. In the morning my skin feels much clearer and softer. I do recommend to wear sunscreen every day as the product suggests as it does make your skin more vulnerable to the sun.
  59. Great mild peeling/chemical exfoliant product- will re-buy


    I have been using this product for a few months now and have been pleased with the results.

    I find the morning after use I have mild peeling of top skin layers and am really impressed with the texture and appearance of my skin immediately after use (day/few days after). I don't think I can see much long term benefit as yet, but am really happy with my skin and will continue to use and re-buy - especially for the price!!!

  60. Go easy


    I have found I can only use this once or twice a week. It caused my skin to peel excessively and my skin is quite tough. I mix it with the buffet.
  61. Fine lines and dry patches gone


    The first TO product I used, and still in my nightly repertoire. When my forehead gets dry it shows definite wrinkles, and this lactic acid clears it all away. Start out gradually with it and work your way up, and also be warned that it will give you acne at first but that's what all actives do when you start out with them.
  62. Good for gentle exfoliation of the skin


    I find this is great for exfoliating sensitive skin. It not to harsh and makes my skin feel smooth and clean.
  63. Good Mild Exfoliation


    I have used the stonger version of this the 10% lactic acid. And works good as this one. If you want a mild exfoliating this is a good one.
  64. A new found love


    I’ve been using this product for only 2 weeks every second night and like how my skin looks improved after such a short time. No irritation on my mature skin. Would definitely recommend
  65. Hope the product good


    I have purchased other ordinary products and this time I bought this one.I have not opened it yet and I hope it could be as helpful as what people have reviewed.Will try soon and maybe come back for another review.
  66. Quick results


    Very fast results as soon as I started using it (I hadn't used an AHA of this strength before). My skin definitely looked more glowy and smooth. Word of warning - avoid using this too frequently - it can definitely dehydrate and strip your skin.
  67. Clearer skin where my breakouts were!


    I was a bit nervous trying out this on my sensitive skin but once I gave it a go it was really really good.

    I use it twice a week, placing a little more emphasis on breakout areas and found it took away the redness faster than if I just use my usual products. I experienced a little bit of peeling in the area but it actually helped reduce the appearance of the acne for me.
  68. Great for beginners


    This was the first lactic acid I purchased and it is amazing! It's mild enough that it won't sting, but strong enough to see amazing results! It helps with brightening the skin and I always woke up with smoother skin. I think my skin has grown use to it recently though, so I am considering the 10% strength. This is really nice for those wanting to try the acid out without the side effects! 100% recommmend
  69. Good exfoliant


    I use this in conjunction with the glycolic acid toner to really exfoliate my skin. This combo routine works really well in exfoliating and brightening my skin. However, I find that when I use it alone, the result isn't as good. I have ordered the stronger version (lactic acid 10%). Overall it is still an amazing product but I have been using hydroxy acids to exfoliate my skin for years now so my skin isn't as sensitive. This 5% serum would be great for someone with sensitive skin or trying hydroxy acids for the first time.
  70. Gentle


    I started with this but have bumped up to the 10%, I have sensitive skin and have been amazed at how well my skin has tolerated the oridnary’s Lactic acid option - it feels quite hydrating on and my skin congestion has improved but I find the the 10% gives better results.
  71. A great starter acid


    I brought this to share with my 14 year old daughter and she loved it. I found it brought out a few lumps and bumps and then my skin looked great. My daughters skin (which really wasnt too bad to begin with,just a few dots on her forehead and here or there) really has improved when shes using this.
  72. Need to try a stronger version


    I have oily dehydrated skin, with some hormonal acne around my jawline and bumpy texture on my forehead, that is starting to show some fine lines around my eyes and mouth. I’ve been using this product for a week and have noticed improvement in the “glow” and texture of my skin. This product does not tingle or sting. I would probably purchase a stronger strength next time, or purchase another “acid” to try instead. Nothing negative to say, just not sure it’s working as well as a stronger version would.
  73. Skin feels great


    I’ve been using this product for only 2 weeks every second night and like how my skin looks improved after such a short time. No irritation on my mature skin. Would definitely recommend
  74. Buy this!!


    This has become one of my favourite products. Ive been using it at night and my skin feels so soft. I love that I no longer need to use harsh exfoliants that dry my skin. My makeup goes on a lot smoother. Great price point too! A great buy.
  75. Makes my skin feel so smooth


    This is first chemical exfoliant I’ve ever tried. I use it at night 1-2 times a week. My skin feels so smooth in the morning. I’ve had no reaction to it. So impressed with the range of products by The Ordinary
  76. Makes my skin feel so smooth


    This is first chemical exfoliant I’ve ever tried. I use it at night 1-2 times a week. My skin feels so smooth in the morning. I’ve had no reaction to it. I’m so impressed with the range of products by The Ordinary
  77. Perfect product for your nighttime routine


    I have been using this product for a week now and have already noticed a difference. My skin feels smoother and looks dewey each and every morning. It has helped transform my dry, dehydrated skin in combination with other The Ordinary products.
  78. Affordable and visible difference


    I use this at night and I can feel an instant difference the next morning. My skin is smoother, softer and bouncier. Highly recommend, especially also because it's at a great price point.
  79. Reduces texture


    I love this product! I have dry but acne prone skin (and hyperpigmentation) so this product has been a lifesaver. I noticed 'texture' on my skin had disappeared, no more flakiness! This was one of my major skin concerns so I really love how effective this product has been and recommend it to anyone suffering the same issues.
  80. Good


    I have used the stonger version of this the 10% lactic acid. And works good as this one. If you want a mild exfoliating this is a good one.
  81. Nice


    Tried this out and used in conjunction with the buffet at night and noticed a difference in my skin's appearance and texture.
  82. So good! Noticed huge improvements in my overall complexion.

    RA Bell

    Love this product! I have combination skin prone to allergy breakouts of dermatitis. This product is gentle but effective! My skin is so smooth and there are noticeable marks and bumps that have close to disappeared after using this.
    Thinking of moving up to the 10% after using this one for about a year.
  83. Reducing my pore size!


    I was a bit confused when I was recommended this when looking for an exfoliator but it actually works! I have quite large pores over my cheeks and I noticed a drastic improvement within the first few days of using it. I might try the 10% when this one runs out.
  84. love it so far


    It has cleared out all my blackheads and is gentle enough that it doesn't irritate my skin
  85. Sensitive problematic skin rejoice!


    I have extremely problematic skin and have had trouble finding acids that haven't aggravated my skin. The lactic acid by the Ordinary has been amazing, it's super gentle and the 5% is the perfect introduction to a lactic acid.
  86. Strength too low...


    Ok so I have previously used mandelic acid which was absolutely great for my skin. One week into changing over to this lactic acid and I cant feel a tingle or anything that I felt with lactic acid so I'm guessing this strength is too low for me. I would definitely recommend mandelic acid or the higher strength lactic acid over this low strength acid.
  87. Great!


    I bought this about a year ago and the product was amazing! It evened out my skintone and helped brighten my complexion and exfoliate it from the inside. It's not too strong and doesn't irritate. After a couple of months I accidentally left the cap semi-open for a few days when I was away and came back to it smelling weird so unfortunately I had to throw it out. I purchased the 10% instead to try out though so I really missed it but just make sure to close the cap after use!!! Hahahaha
  88. Pretty ordinary


    Used this for a few months and didn't see any difference. Skin felt exactly the same and didn't feel like it was being exfoliated at all. I've gone back to my facial scrub.
    May have to try the stronger version. Skin type: combination oily
  89. 6 months in...


    A Salicylic acid (which i use) exacerbated my 16yo sons dry + acne proned skin.

    He then started using this acid (in conjunction with a Retinol on alternate nights) and in 6mths his facial skin texture has completely smoothed out, the acne has cleared (though when it does appear it doesn't get a chance to become raw, angry or inflamed), and what's left to knock on the head are the slight blemishes left behind.

    A gentle product that aides a teenagers confidence gets my vote !!!


    I have extremely sensitive and dry skin. This acid is AMAZING. It has cleared out all my blackheads and is gentle enough that it doesn't irritate my skin! It helps keep any eczema flakiness under control, and sits well with other serums and moisturisers - no pilling. Love love love this!!!
  91. Helped me get the glowing skin I always wanted !


    This stuff is a game changer ! Helped clear and brighten my skin and is a must have if you struggle with texture ! 10/10
  92. Good product


    Im 32 and combination skin. Not prone to acne but have large pores! I have this product 5% and 10%. I use this once or twice a week and im loving it. It makes my skin smoother, doesn’t clog pores and helps with my white heads! So will definitely buy again.
  93. Quick results!


    Over the first few nights of using this product, I noticed a reduction of redness and a smoother texture to my skin. There was no irritation so it is suitable for sensitive skin.
  94. Wonder product


    I have fair sensitive combination skin and loveeee this product! If I've done extractions on my face it does burn so I wouldn't recommend using after a facial, however it really clears my skin and makes me look fresh faced. My facialist recommended I use a liquid exfoliator and this stuff is amazing as well as the price !
  95. Literally glowing!


    I've been using this product for a week now, after the first night I noticed a different in my skin - it had smoothed all my blemishes overnight and made covering them so much easier the next day! A week later, and I have no new pimples! Along with so many compliments saying that I'm "glowing"!!!
    I've never had such a quick response from a product, which has saved me from dreaded acne!
    I've been using the Lactic Acid in conjunction with The Ordinary Salicylic Acid 2% Solution.
  96. Great


    I've used it every night for a week with no irritation. Definitely worth a try.
  97. Love!!


    I first bought the 10% of this and found it took a while for my skin to adjust, plus if I ever skipped out on using it for a while then it was hard to start using it again! I'm finding the 5% to be much more gentle on my skin while still providing all the same effects. My skin has cleared up so much since using this brand, and the lactic acid is a definite must have! my complexion is so much nicer now :)
  98. Amazing


    I love this product! I use it once a day at night time before bed and wake up with amazing skin. Definitely going to be sticking with this brand
  99. Multi purpose


    Exfoliating, brightening and hydrating all at once.
  100. Review & Earn
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