Contact Us

We have an expert team of makeup artists, skin specialists and hairdressers ready to offer you advice. Have a question about your order? Our order and product expert team are available too. 

You can contact our Customer Service team via any of the following channels:

PHONE: 03 9344 1671


9am - 5pm Monday to Friday



9am - 10pm Sunday to Thursday

9am - 5pm Friday

9am - 4pm Saturday


We will get back to you within 24 hours.

We will be offline due to the New Years Public Holiday on the 01/01/2019, and will be back on Thursday 02/01/2019. We apologise for an inconvenience this may cause and wish you Happy New Year!

Looking to track your parcel?

Please use the tracking the number from your email titled "Your Order is On It's Way!"


Other questions?

Visit our help centre