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Alpha-H Balancing Cleanser - 500ml Exclusive Value Pump Pack 500ml

4.7 of 179 reviews

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Exclusively available at Adore Beauty in this handy, great-value 500ml pump pack.
  • Cosmeceuticals

What customers say

SUPERIOR - 93% recommend

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Customer Reviews

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4.7 of 179 reviews

93% recommend this product

  1. 130

  2. 38

  3. 11

  4. 0

  5. 0

Most Helpful Positive

So soothing


This is the best cream cleanser I have used. It’s so soothing on my skin and doesn’t strip it bare like others I have tried.

Most Helpful Criticism

not for me


I got this as a sample and it did not go well with my skin. I felt irritated! this was long ago but it could be because I have very sensitive skin, therefore gentle cleaners work better for me.
  1. Gentle cleanser


    This is certainly a gentle cleanser! The thick creamy consistency takes a bit of getting used to and needs a double cleanse in the evening. Not sure if it leaves my skin feeling hydrated or like there’s a residue left over. I don’t love it for my normal to oily skin. There’s also a fragrance, which I usually steer clear of.
  2. So soothing


    This is the best cream cleanser I have used. It’s so soothing on my skin and doesn’t strip it bare like others I have tried.
  3. Simply the best cleanser


    Have used many, many cleansers over my years as a skincare junkie. This one is by far the best, seriously. I use it as a second cleanse after an oil cleanse in the evening, and alone in the mornings, remove with water and a flannel. You will not find a better cleanse, that leaves your skin feeling fresh and clean without being tight, red, uncomfortable and dry. It's such a beautiful product - non ...
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  4. Awesome!


    verified purchaser
    Love this product! The 500ml is very convenient & priced well for the amount & time it has lasted me. Removes my makeup like a charm & doesn’t dry my skin out. Definitely recommend
  5. Skin has never been better!


    verified purchaser
    This cleanser is so great. It cleans your skin without stripping it and leaves it feeling so hydrated and smooth.
  6. The best!


    verified purchaser
    This cleanser is amazing. I received a sample and had to buy the biggest bottle I could get my hands on. It is so good at removing any impurities yet so gentle and soothing. Everything you need and want in a cleanser.
  7. Amazing Cleanser!


    verified purchaser
    I was over the moon with this product, I was desperately seeking a new cleanser and I received a sample with a previous order. It's so calming on the skin but leaves it feeling clean and refreshed. I will definitely buy again.
  8. Does the job


    verified purchaser
    Adequate cleanser but doesn't have a fragrance unfortunately! My personal preference is a nice fragrance so it feels a bit luxurious.
  9. Fountain of Youth


    My age is north of 50yrs & I have the skin issues to go with it - combination skin when I was younger but now an oil slick in places & the Sahara desert in others (not to mention the wrinkles etc) so I needed a product to tackle these things. I have tried so may of them but the Alpha-H Balancing Cleanser is one of the best I have tried - it does exactly what it says, it balances the skin ... I use...
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  10. Good value


    verified purchaser
    I have used a lot of Alpha H products before. I thought I would try the cleanser pump size this time over the gel cleanser. I prefer more of a lather with the gel but that's just my preference. Good for sensitive skin and daily use.
  11. Would by full side


    Received a sample of this product and loved it its does what it needs to do an leaves my skin fresh and clean. my only negative was i wish it didnt have fragrance.
  12. Obsessed


    This stuff is beautiful! I received the sample with an order which allowed me a 2 week trial or so.. just bought the giant pump bottle! Acne prone, sensitive, post pregnancy skin and this has worked absolute wonders in clearing up my face without drying it out. In love.
  13. Really Lovely


    I received a sample of this and firstly, I was really happy with the sample size. It's a wonderful product that doesn't leave me dry and tight nor oily afterwards. Would consider buying the full size in the future.
  14. The one I keep coming back to


    Have changed cleansers a few times, but I keep coming back to the Alpha h balancing cleanser, coz it works. Gentle on the skin, non irritating, non drying and easy on the budget!
  15. New Obsession


    I got this as a sample in a previous order and almost instantly needed to get the full size (500ml is such good value). A beautiful silky cleanser, I like the use of a pump here. Really into this cleanser, I've tried other milky cleansers but this one just works effortlessly. It features clean ingredients which is a big thing for me and the formulation of it allows you to only need a little on a w...
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  16. Love this


    Such a great daily cleanser.. keeps my skin clean and prevent it from breaking out! Something I have struggled with for years until I found this product. So gentle on the skin.
  17. Little too expensive for me


    I received this product as a gift it is very gentle and I like it. It is a little too expensive for me but I may be tempted by this supersize bottle.
  18. Amazing Cleanser


    I have congested skin with dry patches, this cleanser works wonders for my skin. My skin is softer and has less blemishes/patchiness when using this product.
  19. Best gentle cleanser!


    If you’re after a gentle cleanser for sensitive skin, look no further. Super gentle but removes all makeup. My skin is visibly more hydrated and this hasn’t flared up my eczema. This is my second time purchasing -can see myself buying in the future
  20. very calming


    this cleanser is sooo good! it calms down my face and hydrates it so much! it does irritate it at all and feels so good on the skin. definitely recommend
  21. Love this cleanser!


    I have been using the Alpha-H balancing cleanser for a few years, it really calms and nourishes my skin whilst leaving it feeling very clean - no tightness or residue left behind post cleanse. Would recommend!
  22. Milky Goodness!


    Adore this cleanser! I have acne-prone, sensitive skin and this cleanser is so gentle and nourishing. My face feels so clean afterwards and it's definitely now a staple in my skincare routine. Highly recommend.
  23. Perfect for dry and sensitive skin


    My skin is dry and sensitive this cleanser is light, without fragrance. My face doesn't feel tight and dry after use, and no red blotches. This size is great economy as a little goes a long way.
  24. Obsessed with Alpha H


    I already use the Alpha H brand microbead cleanser and general cleansers - both contain forms of acid - glycolic and salicylic which is great for my oily t zone but probable combination skin. I added this product because I was worried that I was over cleansing my face with acid products and causing premature ageing (drying around the temples/hairline area). This product is a good inbetween clea...
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  25. My Go To!


    This is the perfect cleanser for any skin type! It’s gentle on my skin and I have quite sensitive skin. It removes all of my makeup and this particular size lasts me forever!
  26. not for me


    I got this as a sample and it did not go well with my skin. I felt irritated! this was long ago but it could be because I have very sensitive skin, therefore gentle cleaners work better for me.
  27. Perfect cleanser


    Not gluggy or thick and cleansers perfectly! Feels lovely to use.
  28. Amazing


    This cleanser gently takes off the makeup off my oily skin. Also lasts a really long time. Highly recommend.
  29. Best cleanser!


    I love this product! I have eczema and I have found this cream cleanser to be perfect for my sensitive skin. My skin doesn't feel stripped and dry. Would repurchase.
  30. Fantastic


    This cleanser really helps to balance my skin and it also last forever. Great value for money.
  31. Quiet achiever that will last you an age


    I received this as a tester from a previous adore order and haven't turned back! I've always struggled to find a cleanser that strike the right balance between managing my oilness and congestion, and managing my tendancy towards dehydration and dullness. This gently and effectively removes the build up of the day, without stripping my skin. You don't need a lot and after Alpha got rid of their 20...
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  32. Good


    This is an amazing cleanser. It cleanses my skin really well and lasts me a long time
  33. Cleanser for every occasion


    My skin is ageing (50), sensitive & clogs easily. In summer it can get oiler & winter dries out like paper. I wear makeup & sunscreen daily but need a cleanser that doesn't strip or require multiple uses to really clean off the day. This delivers perfectly. Even eye makeup comes off easily with no eye irritation. Wipes off with a quick rinse to finish. Love that I can use the same cleanser all ye...
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  34. Best cleanser ever!!


    I love this cleanser, makes my skin feel so fresh and clean and removes every last bit of makeup. Don't know what I did before it!
  35. Your new go-to


    This product sits in my shower which I use every night to wash off my makeup for the day. I love the fact that it’s super gentle on my skin and I don’t need to use a one-use makeup remover cloth/wipe, so its environmentally friendly. I also use this before exfoliating my face and it’s the perfect combo. Can not recommend enough!
  36. Alpha-H Fan


    This is a lovely, gently cleanser. I have dry/sensitive skin and have had no problems with this. Love getting this in the travel size to take on holidays - the formula is suited to either winter or summer. Reminds me of La Roche-Posay Toleriane - would definitely recommend!
  37. Could not be happier


    I think I have found my go to cleanser! It cleanses beautifully, removes my make up, and leaves my skin feeling so soft (no tight feeling at all!) I have combination skin which can be oily in my T-Zone, but this cleanser takes control of all my concerns - great size bottle too!


    I stumbled upon this product as I was looking for a a milk cleanser and have not looked bag. This leave your skin so hydrated and moist. It’s just one of those cleaners you should always have in you. I use the alpha h balm for my first cleanse and then this after and leave my skin so nice. + value for money this bottle will lasted me forever!!!
  39. Holy Grail Find!


    I have very fussy, semi sensitive skin that had a red hormonal acne patch on my cheek, always seemed to be adding too much moisture or drying it out - I could never win and I just wanted nice skin again! On a total desperate whim I purchased this cleanser and within 4 days of use my red hormonal patch was gone and my skin looked nicer than it had in a very long time! It is an amazing cream cleanse...
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  40. So creamy and effective


    The best cleanser I have used in many years (I am 67). My face feels so soft and hydrated with this creamy cleanser. The 500ml is real value for money.
  41. Nice cleanser & a great value sized bottle!


    I bought this great value sized pack, and really like using the cleanser at the end of each day - I find it takes off all my makeup really easily and after two applications I feel super clean & refreshed.
    Although I marginally prefer the over the Alpha-H Triple Action Cleanser - I have one in the shower & by the sink.
  42. Gentle & great for oily & acne prone skin


    My skin is normal/oily and the last few months I have suffered with hormonal acne each month.
    Since using this face wash, my skin has been less oily & with less breakouts. It is so gentle on my skin, it leaves my skin feeling soft & silky to touch. The big pump bottle is amazing too!
  43. Lovely and balancing


    A huge bottle, so this one will last you many months. Very effective cleanser, also removes makeup and leaves the skin feeling clean and very comfortable.
  44. Great cleanser


    Gentle on skin, doesn’t leave skin feeling tight and irritated. Great size for the price. I use it as part of a double cleanse with micellar water
  45. Skin saviour


    This has been my fav cleanser for over 4 years .... it’s big bottle lasts me a year using twice a day... a small amount goes a long way! I have dry dehydrated skin, this non stripping formula gives my skin a drink of water whilst cleansing and removing makeup!!! What more could you want
  46. Amazing Cleanser

    Jia Mae

    As someone who has both oily/ combination skin, this has been a real game changer. Not only is it super gentle, it’s super effective too. It’s not harsh in any way nor does it strip your skin of its natural oils.

    I’ve found this to be insanely creamy and luxurious. A 500ml bottle usually lasts me and my boyfriend about 4 months and is serious value for money.. Could not recommend this...
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  47. gentle and creamy


    I'd recommend this if you're after something really gentle and non-evasive. It's creamy and nourishing but doesn't dry out my skin, but I don't feel like it cleanses my skin as much as some other cleansers, like Priori's active cleanser (love this one). It's not so great at removing eye make up and leaves residue foundation in my pores. But if you want something gentle ad don't mind using a make u...
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  48. lovely cream cleanser


    Finally I have found a cleanser that effectively cleans my dry skin, leaving me feeling refreshed, without stripping my skin and giving me an awful itchy, dry tight feeling. The consistency is soft and creamy and after use my skin feels really clean with a pleasant firmness and no redness or irritation.
  49. Pleasantly Surprised


    I'm really enjoying this cleanser. I have normal to oily skin, and wear makeup daily, but I hate using gel or foaming cleansers because I find that they over strip my skin and I'm left with that squeaky clean, tight feeling (which by the way is really bad for your skin!).

    I'm a skin therapist by trade, and I have recently used up the last of my previous cleanser (very expensive, but...
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  50. better for oily skin


    I like both the triple action and this cleanser but I use the balancing one in summer when my skin is oilier. Otherwise it can feel a bit dry
  51. Gentle cleanser that actually cleans


    This cleanser is really gentle on the skin, while still actually taking your make up off. I've noticed a big difference in less break outs since I've been using this.
  52. Has been my cleanser for years!


    This product has been a continuous re-purchase for me and I have recommended it to many of my friends who also love it! Great value product that is gentle on the skin. The cleanser is thick and creamy and doesn't have much of a scent. I highly recommend this product for anyone who has normal, dry or combination skin.
  53. Great cleaner


    Love Alpha-H cleaner it is a great cleaner :)
  54. Gentle & effective


    I have struggled to find a cleanser for my oily & acne prone skin that didn’t leave it feeling dry & tight after using. This cleanser was effective at removing heavy makeup & excess oil without overdrying. Will be re-purchasing.
  55. not too sure


    seems to get harsh on my skin but might just be me
  56. Very cleansing and nourishing for skin


    This cleanser is gentle, leaves my skin feeling clean but also soft and hydrated. Very happy with the products and also great value for money. Pleasantly surprised and impressed with it being a cream cleanser as I normally prefer gel cleansers.
  57. Great cleanser!


    Great cleanser that is amazing value for money. Cleanser works amazingly to deep clean the skin leaving it bright and glowing. Definitely recommend
  58. Good but wouldn’t use every day!


    I loved this at first but it was a little harsh on my sensitive skin so I could only use it every other day. Great value for money though!
  59. Pump!


    Love the larger size and pump packaging! Very easy to use! This cleanser doesn't dry out my skin and leaves it feeling soft
  60. Genius with the pump!


    I love this Cleanser, very good for acne prone skin and oily and dry face. This is perfect for me. Alpha H products are fantastic and are worth the extra splurge
  61. Amazing Value!


    This is amazing value for such a great cleanser and I love the pump pack for ease of use! I have dehydrated skin and I just love how this is so close to skins natural ph levels - it just feels amazing to use and gets rid of all makeup. It’s so gentle it can even be used on the eyes. Wow! I highly recommend this!
  62. Want the best cleanser? Look no further


    If you have dry, dehydrated, mature or sensitive skin! Look no further, this product is a creamy non foaming cleanser... it removes my makeup with ease, and cleans my face without stripping it dry! It’s so hydrating and the aloe Vera is sooooo soothing !!! I cannot live without it!
  63. Great value


    Balancing cleanser is lovely, great for my oilier skin, but doesn't strip if it off its natural oils. Great value, will last ages and so easy to use
  64. Great easy cleanser


    This is my third purchase of the Alpha-H Balancing Cleanser and I love it. It's a pretty standard cleanser but I feel it's good value for money as well. I have normal-dehydrated skin with patches of seborrhoeic dermatitis on my face. This cleanser does not give me any reactions, leave residue or feel stripping. A little goes a long way as well. I use a different cleanser to remove makeup so I can ...
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  65. Must have cleanser


    Hands down best cleanser I have ever used! I have super dry, dehydrated, sensitive skin.i was skeptical when I made the purchase, worried that it wouldn’t help replace the moisture in my skin and dry me out. Since using this product for the past 2 months all I can say is WOW! This cleanser is amazing!!! Honestly I noticed a difference In the first 3 days, my skin was glowing, it felt clean and fr...
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  66. Amazing!


    Seriously melts your make up off. I double cleanse with this and the difference in my skin is unbelievable. So much clearer and less congested. I recommend using this with the the Liquid Gold and your skin will glow!
  67. Great cleanser


    Use this daily not only as a cleanser but to remove make up. Skin feels so clean, and not dry. Love it, but I do use in conjunction with Alpha H micro-scrub a couple of times a week for clear skin & liquid gold. My go to skin routine
  68. Good


    It is simple and effective on my oily combination skin. It balances out my complexion and leaves my skin feeling fresh and clean. Perfect for everyday use. Would highly recommend this great product!
  69. My skin has never looked or felt better!


    I have been using Alpha-H Balancing Cleanser for 2 years now and my skin has never been healthier. I get comments all the time about how clear my skin is. My skin was oily with large pores because I was using the wrong type of cleansers on my skin. I had no idea I was only making my skin worse using scrubs until I was put on to Alpha-H Balancing Cleanser and after the first use I noticed the diffe...
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  70. This is my default cleanser


    I am over 50 and have normal-ish skin. This is my "always gotta have one" cleanser. I keep the big pump bottle in the shower and it lasts for ages so its very cost effective. I use it as my morning cleanser and sometimes as my second cleanser in the evening after I use a balm or oil cleanser to remove makeup. It is mild enough to use daily - for some reason my otherwise not particularly sensitive ...
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  71. Brilliant


    This cleanser is brilliant. Washes away all of the makeup at the end of the day but does not strip the skin and is extremely hydrating. I love it!
  72. Not sure on how I feel


    I used this face cleanser for about six months and loved using it every day however one day it started irritating my eye area (I think it was dry) and I experienced a burning feeling. Anyway, I would recommend it but not if you have sensitive skin especially around the eyes.
  73. Nice


    It's a nice cleanser, I've tried others in the line I do like more. It does a good job of cleaning the skin of residue from the day.
  74. Overall Fabulous Cleanser


    This cleanser is just divine- I especially love the 500ml value pack! The creamy texture is great for my combination skin, and leaves my face feeling refreshed!! I have been using this for around 8 months now, and still have around half the container left! Recommended this product to many people, who are just as in love with it as me.
  75. Best cream cleanser


    I’ve brought this bottle multiple times now. The 500ml size lasts so long. It’s super gentle and doesn’t strip your skin or leave it feeling dry. Although it leaves my skin feeling super clean, and has had a great effect with my slightly acne prone skin.
  76. Great creamy product


    Great for dry/ combination skin. Removes all make up and leaves the skin hydrated with the Aloe Vera
  77. Value for money


    I am obsessed with this cleanser. Now that it comes in 500ml it only gets better.
    Great value for your money.
  78. HG Cleanser


    This is my HG cleanser. I have combo sensitive skin and this cleanser is a dream on my skin - very hesitant to try something else.

    The texture is creamy - it’s perfect for those with dry skin. Doesn’t leave skin dry and tight. Doesn’t have any heavy fragrance smell as well.

    If you’re wearing makeup you should be double cleansing with an oil cleanser anyway and use this cl...
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  79. Super gentle, creamy cleanser!


    I’ve been using this cleanser for about 3 years now and I absolutely love it! I have combo/oily skin and always double cleanse. This cleanser is my goto first step! It removes any excess makeup/dirt/oil and leaves me with a clean canvas to then go in with my oil control cleanser. It’s also super gentle, gentle enough that I even use it over my eyes! LOVE!
  80. Value is great


    I honestly love that Alpha-H allow you to buy a bulk size, its such good value!
  81. Incredible value


    I adore this cleanser. It is the only cleanser that I find leaves my skin feeling refreshed and clean. Unlike other cleansers I’ve used in the past this one doesn’t dry my skin out or make my t zone oily. I have quite sensitive skin and it responds well to this cleanser. I love the 500ml bottle, it’s such good value!
  82. Nice gentle cream cleanser


    I ordered this for my 12yo blemish prone daughter and of course tried it out for myself first. I found it nice and gentle on my "normal" skin, it doesn't strip away too much of my natural oils. My daughter thinks it "doesn't work" because she still gets blemishes, but with time she will realise there is no miracle cure! I believe her break outs are less severe and she has less redness over all, un...
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  83. Lightweight but packs a punch


    Love love love this cleanser - definitely don’t find it heavy or oily. Easily removes makeup and dirt, leaves my skin feeling clean and soft after every use. Also love the pump of the larger version - never waste any product! One of my all time faves.
  84. Fresh faced


    Love this cleanser as its not rough on my skin but removes all my make-up and leaves me with a fresh hydrated and clean face
  85. great value for money


    First of all, the value for this face wash is incredible! I have pretty oily skin that can be sensitive at times and I found that this product didn't break me out. I would recommend to anyone that's looking for an inexpensive cleanser that removes make up.
  86. Dry skin


    Feels a bit oily at the start so perhaps better for dry skin. Doesn't leave skin overly stripped
  87. Ok cleanser


    This isn’t the best or worst of the cleansers I have tried. It’s quite an oily texture but generally washed all make up and oils off. Won’t restock. Loved the 500ml bottle though
  88. Not a fan


    I purchased this cleanser based on the product info, however I didn't find it to be as deeply cleansing as described. It barely removed my makeup and I have had to ditch it and switch back to a non-cream cleanser.
  89. Absolutely amazing


    Leaves your face feeling smooth and tight.
  90. Good quality cleanser


    I have combination skin & usually prefer gel cleansers for my skin but I was pleasantly surprised by this one. A little bit goes a long way and my skin feels really clean & fresh after using. I’m a big fan of the pump pack, great value for money! I will definitely buy this cleanser again.
  91. Sensitive skin saviour!


    I find it difficult to find good cleansers that suit sensitive oily skin. I opted to try this due to the size, price and pump bottle pack - and knowing that this product had aloe vera in it was a bonus too. The cream consistency is still quite light, easy to spread and washes off easily, but I do ensure I remove my makeup first before using this. The product also has little to no scent, which I li...
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  92. Best cleanser, good value


    Have used for a couple of years. 63 years old, normal to dry skin. I have tried many cleansers in my years. This is the best found so far, will stick with this one. Leaves my skin soft, not tight. I use it morning and night. Fresh smell, but not fragranced.
    Did some comparison pricing and found this product was very good value as well. I buy the large size.
  93. Gentle and kind


    I have sensitive skin and this one works a charm. Gentle when it needs to be but gets the job done too. The Australian made product is a winner in my eyes so far!
  94. Great product


    This cleanser is really gentle. I don’t generally like a cream cleanser, but I do keep coming back to this one. Smells quite nice and not too strong.
  95. Love


    Love the cleanser, great valve for
    Money and the pump bottle is so easy to use. Makes my skin feel clean.
  96. Great but not the best


    I like the Alpha H range and the fact that it’s an Australian company and overall it’s quite an active range.
    I brought this cleaner on a whim and thought it was great, it doesn’t really have a fragrance so that might suit some people but I personally like to have some sort of fragrance in my skincare.
    It’s just a basic creamy cleanser( not stripping and quite hydrating)
    I think...
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  97. Perfect start to any morning


    Another Alpha-H product that i love. It's a great cleanser in the morning and night, and it works great with the liquid gold too. If you need to use it to wash off your makeup, unfortunately, it doesn't work. But other than that, this is the type of cleanser that i look for.
  98. The perfect cleanser


    Great cleanser! Gentle and doesn't dry your skin out. I have been using this cleanser twice daily for 2 years now and I don't plan on stopping.
  99. The perfect cleanser


    Great cleanser! Gentle and doesn't dry your skin out. I have been using this cleanser twice daily for 2 years now and I don't plan on stopping.
  100. Review & Earn
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