How much does shipping cost?
Orders must be placed by 1pm AEST to start processing on the same day. Processing time usually takes 1 business day.
Delivery times are based on orders placed between Monday – Friday.
|Shipping Method||Cost||Total Delivery Time
(including processing time)
|Australia Post eParcel||FREE||3 - 5 working days. Signature required. Delivery to PO Boxes and Parcel Lockers.|
2-3 working days
Next business day within the Next Day Delivery Network. Delivery to PO Boxes and Parcel Lockers.
|Same Day Delivery
|$11.95|| Orders must be placed before 1pm weekdays to ensure same day delivery
*Applies to select postcodes - refer to the full list below
This courier service is arranged via Want it Now
|International Air Mail
|from $6.95 AU||4 – 30 working days|
|from $10.50 AU||4 – 30 working days
*Recommended for orders over $50
Most of our products can be shipped internationally to the following countries:
|Hong Kong||United Kingdom|
Frequently Asked Questions
If you're waiting to receive your parcel and you think it should have arrived by now:
- The delivery times listed above are from the time the parcel is dispatched, not from the time you place your order.
So make sure you count the days from the dispatch date, not from the order date.
Also, "working days" means Monday to Friday only, and doesn't include public holidays.
- Check at your local post office or mail centre to see if they are holding it there for you.
Sometimes the posties forget to leave a card to tell you to pick the parcel up.
- If you are having the parcel delivered to work, check with your colleagues and with the mailroom to see if they have seen your parcel.
- Check your order tracking to make sure the shipping address was correct.
- Done all the above, and still no parcel? Email us with your order number and we'll look into it for you.
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