Contact Us
Our incredible team of product and order specialists are available to you all year round (except for Christmas Day & New Years Day) and would love to help with your enquiry! You can contact us via Live Chat, Phone or by submitting a request form.
We also have a Help Centre with lots of FAQs and articles that can solve most of your enquiries.
LIVE CHAT
You can access our Live Chat by clicking on the Chat bubble, located on the bottom left hand side of the site. Or if you’re on the app you can launch live chat here
Sunday - Friday: 9am - 10pm AEST
Saturday: 9am - 4pm AEST
PHONE - 03 9344 1671
Monday - Friday: 9am - 5pm (Not available on Victorian public holidays)
Choose one of our request forms to get in touch with us
Response times: Please allow 1-2 business days for an email response. If your enquiry is urgent please use our Live Chat or call us on 03 9344 1671