If you have any comments you'd like to share with others, please email them to us, we would love to know what you think!
| "I just got my order today! thankyou its great! much appreciated, fast and efficient!!!!" - Lisa, NSW |
| "Dear Team, Many thanks for your emails. My order arrived safely today as you predicted. I am very pleased with your Customer Service (and also enjoyed the surprise chocolate bar enclosed)." - Carolyn, ACT |
| "I just wanted to say a big THANK YOU. My order arrived quickly and I am thrilled (especially with the chocolate!) My retail stockist has been out of this product stock for nearly 5 weeks and I was desperate.
My daughter finally put me on to your website- I wish she had done it much earlier-I will never shop retail again!" - Amanda, QLD |
| "Just got my Trilogy products and your letter and wanted to reply to you and let you know I am extremely happy with your service.
I love how quickly my products have reached me on both occasions that I have purchased from Adore beauty and the customer service you have created.
Being in business myself I know the importance, and sometimes rarity, of great customer service. So well done to you and your team.
I will pass your cards on and look forward to buying off you in the future. Well done." - Deborah, VIC |
| "After getting home after a bad day at work i opened my package from you guys. Thankyou so much, my new rosebud salve has become my new obsession AND my Burts Bees lotion AND the little chocolate was exactly what i needed. it was like recieving a parcel from a friend. thankyou so much to all the "adore girls and boys", what a wonderful job you do. special thankyou to Nikki for packing my beautiful gift to myself. i will no longer be going to stores for my beauty needs but directly from adore beauty! (and so will my friends and family!!) thankyou." -
Christina, NSW |
"This is a short email to let you know that I recently used your site (idiot proof – yeah!!!!!), and found it very user friendly. The site had all information I required and more. I placed and order and paid over the internet......my first time, again easily. This was on a Sunday afternoon and on Tuesday my parcel was here and ready to pick up I was estatic!!! Well done everyone it was beautifully packaged and speedy. I’d been contemplating using the site and internet for the goods I required for some weeks, and just decided to jump in. I am sooooooo glad I did the experience has left me feeling very good about using adore again and again. Thank you soooo much. " - Gail, QLD |
"This week I placed my first ever order with Adore Beauty and I can tell you, I am in LOVE!!!
I was desperate to buy my concealer – Laura Mercier Secret Concealer #1, which is only available in Perth WA through the City stores of Myer and David Jones – a journey which is not always possible in my hectic lifestyle (not to mention the city parking fee!). So I came to work on Monday (with no concealer on and everyone thought I’d had a big night the night before!) and googled how to purchase Laura Mercier on line. Your site came up first.
I am extremely impressed by the range of products you stock and I was even more impressed with the option of having my product express posted to me.
My order was placed midday Monday and my order has arrived this morning! Not only did I get my much needed and loved concealer, I received two fantastic product samples of my choice PLUS a tube of Burt’s Bees Body Lotion PLUS a Cadbury Chocolate!!! How absolutely fantastic is that?!?!
And how fantastic are you girls?!?!?!
Thank you so much!
I won’t bother with my trips to the city anymore – I will purchase direct from Adore Beauty.
And I will certainly pass on the referral cards.
Once again, thank you and have a very groovy week!!!!" - Saraj, WA |
| "I just wanted to say THANK YOU for your wonderful and exceptionally fast service. Thank you for the Choc and the samples ........keep up the fantastic service." - Margaret, NSW |
| "I have just received my order here in Auckland NZ, four short days after placing it on line. All arrived in excellent condition, thank you. This is my first time ordering product from you and I look forward to doing business with you again." - Genevieve, NZ |
| "This email is to say thank you so very much for an amazing service. I ordered a product from you Tuesday afternoon and received it this morning (Wednesday), that is a fantastic service, I found your website and order process so easy to use also. I will definitely be back to purchase more.
So a huge thanks, I am getting married this weekend and required the Eye Bright pencil for that and of course left it to the last minute to order :)" - Adele, QLD |
| "Just a quick email to say thankyou!!!
I LOVE shopping with you guys, and the thing I look forward to the most is my little chocolate treat !!! Which when you think about it, is a bit bizarre because I can always go down to the corner shop and buy it myself, but when it's included in my package from you guys - well, it makes me feel like I'm receiving it from a friend!!! ... Puts a smile on my face every time!!
Please don't change!!!" - Belinda, NSW |
| "Recently I have ordered from your website for the second time. I would like to say how convenient the whole process is and I love the extras you receive with the orders!! (samples and chocolates) It's such a nice touch!!" - Grace, NSW |
| "Hi - I've just received my package and I wanted to say how happy I was with the care and attention taken over even a small order.
I will definitely be ordering from you guys again!" - Suzanne, NSW |
| "Received my parcel in perfect condition. Thanks for your prompt service.
I’ve already recommended your site to my sister who is also going to buy from you." - Mariana, WA |
| "I just wanted to say thanks for being so prompt with my order, which I
only placed on-line yesterday, and received this morning. What a
delightful experience it has been thus far shopping with Adore Beauty." - Tracey, NSW |
"I made my first purchase (won't be the last) the other week and received my products in 2 days. I am so impressed! They were all beautifully packaged and I received a choccie as well :)
I did pass on one of the beauty cards you included to a work colleague (that's how I found out about you guys, via another work colleague).
So thank you heaps. As I said, I am really impressed with your service." - Suz |
| "I made my first order with you on Friday and it was delivered today to my PO box fast and perfectly. The candle and its box were packaged so perfect the candle is perfect no such thing as a scratch on the lovely packaged box it came in so thank-you for not only making sure the candle was delivered perfect but also the box too! The candle is simply divine and I can't wait to burn it. The vase it is in is as perfect as I saw it in the magazine and visualised. It will be my husband and mine 9 year wedding anniversary tommorrow and it will be perfect to burn as we laze watching tv and me taking my treatment. Thank-you for the cherry ripe which my hubby noticed straight away. He loves his chocolate and has been off his food lately as he too was taken ill 4 months ago so to see him eat was great! He even asked about the candle and what we are going to put in it afterwards so you cheered us both up today. Thank-you so much for the beautiful candle and the love and care you took to send it to me and I look forward to being a loyal customer with you." - Shelley, SA |
| "Thank you very much!!! I have only recently discovered Adore Beauty but I have been really pleased with everything about your service and will continue to shop from you in the future. Your product range is superb and very competitively priced. Your delivery is superfast. Each time I have purchased from you the longest delivery wait has been 2 days. You also show that you care about the customer. The chocolate treats and the samples are very much appreciated. I give my friends cards so they can purchase from you as well and like me, they have been impressed too.
Very fantastic!!!!" - Maria, VIC |
| "I'm so impressed that I just HAD to send you an email! Every now and again I've been getting on adorebeauty to have a look at the products and today i decided to buy something. OMG I have never done online shopping before and it was so easy!! So this afternoon mum called and said that it was my bros gf's birthday on thursday and I thought easy! I'm onto it. now I've ordered her some lip treatment and its gift wrapped and hand written card!! omg!!!!!!!!!! and expressed posted so she'll get it on her b'day!!!!
it really is unbelievable!
Anyway you guys are great and I'm going to let everyone know about this!" - Kate, VIC |
| " Just want to say how happy I am with my order I received this morning!!!
I placed my order via the internet late on Sunday night & I received my order just before midday today (Tuesday).
I have previously ordered from other websites but have never received an order so quickly, or packaged so nicely...AND with samples which I got to choose!!
I will definitely be ordering from Adorebeauty again, and will be recommending you to family & friends." - Karen, NSW |
| "I recently ordered a DuWop product from you. Your service was amazingly prompt, website easy to negotiate, and the addition of a chocolate to the parcel a delightful surprise.
Thank-you, I will be ordering from you in the future." - Terry, WA |
| "Thank you for your prompt and professional service. Order arrived this
morning - very happy and will be back." - Kathy, VIC |
| "I just wanted to say how impressed I am with your company. Not only did I get what I ordered, I got more!
I appreciate your efforts to make my experience with Adore Beauty as brilliant as is has been. Thank you." - Annie, VIC |
| "Thanks so much Adore Team, i received my order the very next morning. This was the first time i have ever been confident enough to buy anything online, so thankyou for making it a simple experience which has boosted my confidence in buying online. i will definately recommend your site to everyone i know." Andrea, VIC |
| "Just a quick email because I wanted to compliment you on your excellent service. People are always very quick to complain, but not to praise, so thought I would just give you some positive feedback instead! It was the first time I was using your service, and I am extremely impressed with the variety of products, easy payment, informative email notifications and prompt delivery. Thank you very much and I look forward to trying the products. I will definitely be using your service again and will recommend it to others." - Emily, WA |
| "Just wanted to let you know that as a first time customer, I was THRILLED with my shopping experience with you guys. Thanks again, I will be sure to pass on my discovery of your fabulous website to my friends! " - Jane, SA |
| "I received my package from you yesterday. As this is the first time i have ordered something over the net - i was very excited and totally thrilled by your service from start to finish. Thankyou so much. It was an easy and pleasureable way to get a product i could not find any longer in Perth. Thanks again." - Barbara, WA |
| "I just wish to send this e-mail to let you know how wonderful your service is. I buy from you throughout the year and just wish to express how much it is appreciated." - Debra, WA |
| "Just received my order today - what fabulous service!!
I am very happy with the products I have ordered to date and will continue to order through your company.
Love your free samples - gives you an idea of whether the product will suit you before you buy.
Keep up your good work and have a great day." - Jenny, VIC |
| "I have continually been impressed with Adore Beauty. The site is great, the customer service top-notch, the products are high-end, the turn around time is short, the pricing is reasonable, the packaging is nice and the candy bars are a nice touch!" - Yvette, NSW |
| "I just want to say a huge thank you to everyone at adorebeauty. I ordered my products on Wednesday afternoon and by Thursday lunchtime they were sitting on my desk, not only was it a pleasant surprise, but the little cherry ripe in the box was an even better surprise ; ) I will definitely be using adorebeauty again, I get quite intimidated approaching makeup counters, so this website is a god send, with all the helpful advice on makeup tips and reviews on products. And the letter that comes with the products on how best to use them is also great. It's my new favourite website!" - Alyssa, NSW |
| "Thank you so much with the prompt delivery and the beautiful samples. I will definitely be shopping through your online shop in the future." - Maria, VIC |
| "Just a line to let U know the parcel arrived intact this morning and I noted the delivery instructions, thanks. I was in my front garden when the postie arrived, received it personally. Wonderful service, lovely product, thanks so much for the little chocolate bar, I shall have it with my afternoon coffee.
All the blessings to AdoreBeauty, lovely people, lovely products. Thank so much, again." - Jean, ACT |
| "Just wanted to say a quick thanks for an excellent shopping experience - got my wonderful deodorant today and I only ordered it yesterday! Super speedy!
Will definitely buy my L'Occitane deodorant again from you guys." - Justin, QLD |
| "Thank you for your promptness in delivering my last order. I am thrilled with the service now as I was with my Christmas order - don't know how you deliver so quickly!! Luv the chockies!!! " - Marie, NSW |
| "Just a small note to thank you for my order. It arrived very quickly and I really enjoyed the products I ordered, not to mention the freebies and chocolate - that was a nice, unexpected surprise. Thank you very much for a great shopping experience (your prices, products and service are excellent). It was my first order and won't be the last." - Catherine, NSW |
