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What is Adore Beauty's stance on Privacy?
Adore Beauty respects your online privacy. Your private details will remain
just that - private. The following Privacy Statement sets out the different types of
information we collect, why we collect it and what you can do if you would like to remove
yourself from a mailing list or change any details we may hold. If you need to contact us
to discuss any of the below, our contact details can be found
here.
What information does Adore Beauty collect?
There are a couple of different types of information that Adore Beauty may
collect to make your shopping and browsing experience more enjoyable.
Firstly, if you sign up as a member, we will collect your name, country of origin, and
email address. If you elect to receive our newsletter, your email address will be added
to our mailing list. We will only use your e-mail address for that purpose, you will not
be put on the mailing lists of any third parties, and neither your email address nor your
name or country will not be divulged to anyone else. We will only use these details to post
to you about new developments, products, news and events (and we'll do so no more than
twice a month). Removing yourself from the mailing list will also be easy; you can read
more about this below.
Order information such as your name, billing address, delivery address, email address and
phone number are collected in order to effect delivery of the products that you order, and
to contact you in regard to your order if necessary. These details are retained in our
database so that you don't have to retype them every time you place an order. You can change
or delete these details at any time by logging in using your email address and password, and
then going to the Modify Details section.
If you elect to pay online using your credit card, your card details are not viewed by us
or by any person except you, at any time during the transaction. They are encrypted and
passed directly to the Bank through our security provider Esec.
You can read more about our payment systems and security in the Help
section. We do not retain your credit card details.
Any other information you provide at the checkout, such as comments or survey responses,
are used to better plan future items to add and developments for the web site.
General site traffic data is also collected for the purpose of site maintenance and improvement.
This provides only generalised information about how often certain pages are viewed. This does not
identify individual users, but instead helps us to understand what sorts of products our customers
are interested in, and alerts us to any areas of the site that may be difficult to navigate.
How can I un-subscribe from the newsletter?
You can easily un-subscribe from our mailing list at any time by logging in with your email address
and password, going to the Modify Details
section and unchecking the "I would like to receive the adorable newsletter" box.
What about if the information you have is wrong or needs to be changed?
Again, just login using your email address and password, and go to the
Modify Details section. If you are having
trouble using this feature, or you need to change your email address, please contact us and we will
make the relevant changes and report back to you. If you have any other concerns you should also
contact us.
What about links to other sites?
The Adore Beauty site will from time to time contain hyperlinks to other sites both in
Australia and abroad. Adore Beauty cannot be responsible for the data protection and privacy
practices of these sites. We urge users to take time to examine individual privacy policies and
guidelines on other sites.
What are Cookies and what are they used for?
Cookies are electronic bits of information that move between a website and your computer. For
example, on Adore Beauty the Cookies help our shopping system to register and remember
products put in your cart. If you would rather not have cookies accepted on your computer you
can usually configure your browser not to accept them you. You will however find that you cannot
use some sections of the site (such as the shopping cart and members area).
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