Welcome to our Help section. Here, you'll find the answers
to many common questions about shopping from us. Just
choose one of the topics from the drop-down menu above, or
from the following list:
If you don't find the answer to your query, please
contact us. Ordering online...
It's easy! And when you make your order online, registered members get to choose two samples with orders over $50… just follow the prompts as you go!
- Browse through the products- just take a look at the brand and product menus to the left of your screen.
- When you see something you like, just click on the "Add" button. This puts the product in your Shopping Cart – and you can keep an eye on how much your total cost is on the right hand side of the screen.
- You can put as many products as you like in your Shopping Cart; then, when you're finished, just click on "Checkout",
- Just fill in the required information as you are prompted, and in no time you'll be the happy recipient of some gorgeous products!
Make sure your browser is set to accept cookies before you can add items to your shopping cart. Just check in the "Help" index of your browser to find out more about cookies, and how to accept them- easy!
I'm a bit nervous about giving my credit card details online,
is there any other way I can place my credit card order?
Firstly, there's nothing to worry about - we use military strength payment encryption to send your payment details directly to Westpac, and we don't see or store your details. You can read more about our high strength security here.
We
also accept other methods of payment, including direct deposit and PayPal.
Alternatively you can place your order online but choose
"Credit Card Via Phone/Fax/Mail" as your payment option (at the very end of the checkout process). We'll then provide you with the details to call through with your payment.
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