 I want to place an order, or have a question about ordering.
Ordering online is the safest and quickest way to order. Check our Help section if you’re new and need some guidance. Email service@adorebeauty.com.au if you really get stuck, or you can call us on (03) 9348 1915.
I have an enquiry about an existing order (including returns).
Email service@adorebeauty.com.au, or call the Customer Service phone number provided in your order confirmation email and on the delivery slip. You can read our returns policy here.
I want to visit your Melbourne store.
You can find the address, directions and opening hours here.
I want to make a beauty therapy appointment.
View our treatment menu and booking details here.
I need some product advice.
If it’s just a quick question about a particular product, email service@adorebeauty.com.au.
If you’d like our beauty therapist to recommend you a complete skincare program tailored to your individual skin type and concerns, you can order a skin consultation (for a small fee of $10, redeemable against any purchase), or for a free but public response post your question in the Ask Allison section of our Forum.
I want to find another stockist near me.
Unfortunately we can’t help you there. We’re just a retailer so we don’t have a list of other stockists. But we do ship all over Australia so we can certainly help you get your favourite products – see Placing an order above.
I want to stock your products in my store/salon.
Sorry, can’t help you with that one either – we don’t offer wholesale facilities, and we don’t give out supplier information.
I want Adore Beauty to stock my products.
Send your product information, samples and pricing to Kate Morris, c/- Adore Beauty, 357 Nicholson St, Carlton North VIC 3054.
I am a journalist and want to feature Adore Beauty editorially.
Email pr@adorebeauty.com.au or call 03 8612 3688. No advertising calls please.
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