Member Login (Not a member? Register)  |  Shipping  |  Help  |  Contact Us  |  Store
0 items $0.00  view | checkout
beauty q&a
We answer your burning beauty questions

Do you have a question for us? Check the archive below, and if you don't find the answer, e-mail us and we will respond as soon as we can.
[Hair questions: try our Hair Q&A with Kevin Murphy. Click here.]

"My skin used to be oily, but recently it has become very dry and sensitive. Why is this?"
"How can I reduce irritation from shaving?"
"How can I prevent ingrown hairs on my legs?"
"Is there any way to fade freckles and dark spots?"
"How can I improve the condition of damaged hair?"
"How can I reduce acne and chicken pox scars?"
"Why doesn't my foundation sit nicely on my face?"
"Do solariums give you a safe tan?"
"What does a toner do? Do I need to use one?"
"Until recently, I always thought my skin was oily. Now all of a sudden it seems to be dry, flaky, and very sensitive. Why has this happened? What should I do?" - N.D., Sydney
You were using soap or alcohol-based products for your oily skin, right? My guess is that the alcohol and harsh ingredients in these products have stripped your skin, removing the natural protective layer - known as the Acid Mantle. Ordinarily, the acid mantle helps keep the moisture in your skin, and protects you from irritation. But when you use alkaline soaps and harsh alcohols on your skin, the acid mantle gets stripped away and your skin is left unprotected. As a result, the skin cannot keep itself hydrated, and is very sensitive.

The best thing you can do for your skin is use products that are as gentle as possible, to give your skin a chance to repair itself. Try Botani's Olive Soothing Kit, which is especially designed to calm and soothe sensitised skin.

back to top
"My skin gets really irritated after shaving, how can I stop this?" - J.T., Singapore
First of all, make sure that the way you shave isn't making things worse! Always shave in the direction of hair growth, not against it. Use lots of shaving cream (Baiame's Kakadu Plum Shave Foam is excellent, very soothing), so that the razor doesn't drag on the skin, and use lukewarm water rather than hot water. And change your razor blade regularly - a sharp blade means less irritation.

If you're doing all this and your skin is still getting irritated, you need to look at what to use after shaving. Steer clear of heavily-perfumed, alcohol-based aftershave splashes - if it stings, it's not doing you any good! An oil-free soothing gel such as A'kin Pure Emergency Gel, with aloe vera and vitamin B5, can help to calm irritated skin without making it feel greasy. 

back to top
I often get ingrown hairs after shaving my legs, how can I prevent these? - Margaret, Hong Kong
Ingrown hairs occur when the hair is trying to grow out of the skin, but is prevented from doing so by dead skin cells or tight clothing and so grows back into the skin. Often they get infected and start to look like a pimple.

The best thing you can do to prevent ingrown hairs is to exfoliate your skin regularly. You can do this using an AHA lotion (such as Alpha-H Body Zone for the body, or Alpha-H 10% Glycolic Balancing Moisturiser & Exfoliant for the face) every day, or using an exfoliating scrub 2-3 times per week (such as Baiame Salt Glow or A'kin Invigorating Body Scrub). This will allow the hairs to grow out freely, without being blocked by dead skin cell debris. It's also a good idea to shave in the direction of hair growth, rather than against it (i.e. down your leg, not up) - you might not get as good a shave but your skin will not get as irritated! You can also use a loofah, but make sure you keep it in a place where it can dry completely after use - if it's left damp, it becomes a breeding ground for bacteria which can make your ingrown hairs worse!

To fix an infected ingrown hair, don't squeeze it - you can make the infection worse! Apply an antibacterial balm three times a day, then once the redness has gone down you can use one of the AHA lotions above to dissolve the skin cell build-up.

back to top
Is there any way to fade freckles and dark spots on my face? - Richard, QLD
Skin pigmentation is the result of an over-production of melanin, the skin's brown pigment, in the epidermis. Often it is caused by sun damage, but it can also occur during pregnancy (known as "melasma" or "mask of pregnancy") due to hormones.

If you wish to get rid of skin pigmentation, above all you need to be wearing a very high protection sunscreen (eg. SPF30+) every day, as this will protect your skin against further pigmentation. In addition to this, you have a few different options:
- See your doctor or dermatologist for a prescription for a cream containing hydroquinone, which fades melanin.
- Have a series of fruit acid peels from a good beauty salon or dermatologist. This will strip the upper layers of your skin, hopefully removing the excess melanin in the process. You may require a series of between 3 and 8 peels before you get the results you want, and it will probably cost between $60-$80 per peel.
- See a dermatologist about laser treatment. Note however that this may be quite expensive, and works best on fair skin.

We also have a couple of products that may help, before you have to resort to one of the expensive options above:

Mirenesse Night Serum Extreme: Contains a blend of sea acids and retinol. Works by simultaneously exfoliating the skin and encouraging it to regenerate itself.
Alpha-H 15% Glycolic Hydrating Mask: Not quite as strong as a salon peel, but works along similar lines, exfoliating the top layer of skin to reveal less pigmented layers underneath.

The above products won't completely get rid of freckles, but they will speed up the natural fading process. You would need to use them for at least three to six months, in conjunction with a very high protection sunscreen EVERY DAY, to see results.

back to top
I have dry, damaged hair from a bad perm, and am desperately trying to get it back into good condition, and grow the perm out. Any suggestions? - Kristy
First of all, have regular trims - every 4 weeks if you can. That way you will get rid of the permed hair quicker, plus your ends won't look all scraggly and frazzled.

Another thing to try is a protein treatment, such as Kusco-Murphy Intensive Treatment or Alchemy Macadamia & Wheat Conditioner. Your hair will look and feel soft and silky! 

back to top
I have some scarring on my face from pimples and chicken pox. Is there any way of getting rid of or reducing these scars? - Sharon
Probably the cheapest (and least painful!) way of reducing the appearance of scars is to use an AHA (alpha-hydroxy acid) product, like one of those from Alpha-H. This will help to remove the dead skin cells on the surface of the skin, eventually revealing newer (and less scarred) skin underneath. It will probably take a month or two to see a reduction in the appearance of the scars, but the appearance will continue to improve if you keep using the product.

You may also find that using a product with rose hip oil (such as Eleusian Rose Hip Regenerative Oil) may help to improve the scarring. Rose hip oil is rich in fatty acids (linoleic and linolenic acid) that may assist your skin cells to "regenerate" faster. I recommend using the rose hip product at night.

Depending on how severe the scars are, this method may not completely get rid of them. If after using the AHAs for several months you are still concerned about the appearance of the scars, I would suggest that you see a dermatologist, as techniques like dermabrasion, laser skin resurfacing and acid peels can help with scarring. However, since these methods remove a lot more skin, they will be more painful and require a longer recovery time.

back to top
  Why doesn’t my foundation sit nicely on my face? I’ve tried heaps of brands, and even the really expensive ones look patchy and cakey – they make my skin look worse instead of better! - Aileen, 32, Warrnambool
  It's a funny thing, foundation: we use it to cover imperfect skin, but the problem is, it looks much better on good skin! It sounds like you need to use an exfoliator regularly – this will help to remove dead skin cells and make your skin a lot smoother. Also, make sure that your skin is well moisturised before you apply your foundation, as this will assist a smooth application.

back to top

  A friend of mine goes to a solarium regularly, and insists it’s a safe way of getting a tan. Is this true?
  It most definitely is not true!! When your skin "tans", it is trying to defend itself against the damage you are causing it by exposing it to UV light. Your skin's only natural defence against harmful UV rays is melanin, a brown-coloured pigment that gives a "tanned" appearance. The more UV you inflict on your skin, the more melanin your skin produces - hence, you get a tan. The tan itself, no matter whether it was from the sun or a solarium, is the evidence that your skin is suffering damage. You can still get skin cancer from solariums, and they will most definitely speed up the ageing process. If your friend keeps tanning in this way, she will look like a wrinkly old lizard within 10 years!! The only "safe" tan is one out of a bottle. Wear sunscreen every day, and fake it instead!

back to top

  What is a toner used for? Should I be using one? - Janet, 26, Bendigo
  Good question! The answer differs completely, according to which company you ask. Some say a toner is used to "exoliate and de-flake" the skin, some say a toner is to remove cleanser residue, some say it is to rebalance the skin’s pH level after cleansing. Others say a toner "tightens" the pores, and yet others say the purpose of a toner is simply to "refresh" the skin. So it seems to depend on what brand of toner you are using as to what it is supposed to do!

As to whether you need to use one, the jury is still out, but my opinion is that toners are optional. Many people use a toner because they like the "fresh" feeling it gives them, which is as good a reason as any! Certainly, some toners do have extra skincare benefits by virtue of special ingredients that may improve moisture levels or give added radiance. However I would not consider them as an essential part of your beauty routine – use one if you like to use one, but otherwise don't worry too much.

back to top

Do you have a burning beauty question?
Ask Adore!! Just e-mail us, and we’ll either answer it on this page or give you a personal response as soon as we can.

© Adore Beauty 2000-2010. All rights reserved.
Skin Care  |  Make-Up  |  Bath and Body  |  Fragrance  |  Organic/Natural  |  Hair Products  |  Men  |  Gifts  |  Smile
Aesop  |  Alpha-H  |  BAKEL  |  BECCA  |  Benefit Cosmetics  |  Bloom  |  Clarins  |  Dermalogica  |  Dr.Hauschka  |  i.d. Bare Escentuals  |  Jurlique  |  KEVIN.MURPHY  |  Laura Mercier  |  L'Occitane  |  Mirenesse  |  MOP  |  Napoleon Perdis  |  Ojon  |  Ole Henriksen  |  SkinCeuticals  |  Smashbox  |  Ultraceuticals

Advice and information presented on this website is of a general nature only and is not intended to constitute or replace professional advice for individual or specific conditions.
While we make every effort to ensure that the information is correct, we take no responsibility for any loss or damage arising from its use. Information and resources provided are not intended as a substitute for professional medical advice or to contradict health advice given.

Internet Payment Gateway by
Internet Payment Gateway